Customer Support

Our professional team will connect with prospective customers and generate leads, market your products or services. Our core competencies include excellent customer service, flexible working hours to meet geographic demands, and a commitment to client satisfaction.

Administrative Management

With our experience and expertise, we aim to provide your business with the right level of remote administrative support such as receptionist and customer service, research, database management, profile update, and data entry services. At CCS, we combine our technical skills and commitment to quality to deliver tailor-made services to your organization

Strategic Consulting

If you are looking to invest in Ghana and Africa, we can help make this a reality. Our clients seek to establish start-ups, inject capital investment or partner with local organizations in all sectors including education, energy, air transport, railway, haulage, freight, oil and gas, healthcare, impex, free zones. We consult on and facilitate processes to meet all state and sector requirements in your preferred industry.

Core Competencies

Database Management

CCS ensures that customer’s databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance. Our data entry department offers services to businesses that exclusively engage our company to handle various forms of data entry projects.

Virtual Assistant and Contact Centre

We provide business owners and professionals with courteous, trained virtual receptionists or assistants. These virtual assistants handle and route incoming calls, schedule appointments, provide customer service, and more.

Digital Marketing, Optimization & Training

Our team handles our client’s digital marketing. We develop effective strategies that are focused on obtaining organisational goals. We go further to train your existing employees on efficient digital marketing and optimisation skills and capacity.

Business Research & Negotiations

Through several processes, we acquire detailed information of all the areas of business and use such information in maximizing the sales and profit of your organisation. We also engage in negotiation processes that resolve the conflict of interest of two or more negotiating parties.